Apple iPhone 5s gets stuck on Apple logo, how to resolve?

The unresponsive touch issue usually occurs after an Apple iPhone 5s is unlocked either with a passcode or Touch ID. If your Apple Apple iPhone 5s screen is frozen or locked up, it's not fun. Normally you can simply pull a battery from a device if it locks up. Apple iPhone 5s doesn't have a removable battery though. Instead, you'll have to try the steps below.


Has your Apple iPhone 5s screen got 'stuck', and won't respond to swipes and taps? Many Apple iPhone 5s users have experienced an issue with the display on their Apple iPhone 5s suddenly freezing and - no matter how hard they try - it won't respond to their increasingly manic finger tapping. The screen isn't working and the device is stuck, and essentially unusable. If your Apple iPhone 5s is frozen, don't worry, we've got some potential fixes for you. Learn what to do below.

Part 1: How to fix Apple iPhone 5s frozen issues on Windows? Part 2: How to fix Apple iPhone 5s frozen issues on Mac? Here's what you need
iOS System Recovery (It is available for Mac and Windows, simply download the proper version depending on your computer's OS.)
Free download Windows VersionFree download Mac Version

Part 1: How to fix Apple iPhone 5s frozen issues on Windows?
Follow these steps: Step 1: Launch iOS System Recovery on your Windows PC. Click "More tools" on the left column and then hit the "iOS System Recovery" in the main interface. Then you will enter the "iOS System Recovery" window.
iOS System Recovery Main Interface on windows
Step 2: Click "Start" button to begin iOS system recovery. This professional program can detect your system problem automatically.
iOS System Recovery Detect your devices system on windows
Step 3: Click "Question" icon and follow the guide to turn your Apple iPhone 5s into Recovery or DFU mode. Here we put blue screen Apple iPhone 5s into DFU mode.
iOS System Recovery, Trun your devices into Recovery or DFU Mode on windows
Step 4: Select the proper iOS model and then click "Download" to download firmware. It will take a few minutes to complete the downloading.
iOS System Recovery, Check your iOS system information on windows
Step 5: When the plug-in is completely downloaded, iOS System Reocvery will automatically fix system issues. After that, your Apple iPhone 5s will get back to normal status.
iOS System Recovery, Repair your iOS system on windows

Part 2: How to fix Apple iPhone 5s frozen issues on Mac?
Follow these steps: Step 1: Run the software, select "More tools" > "iOS System Recovery".
iOS System Recovery Main Interface on Mac
Step 2: Check the system broken situations in the interface, and click "Start" to continue the following steps.
iOS System Recovery Check your devices system broken situations on Mac
Step 3: Connect your disabled Apple iPhone 5s to your Mac computer, and iOS System Recovery will detect your Apple iPhone 5s in abnormal mode. Just click "Confirm" to fix it to normal. If your Apple iPhone 5s is in abnormal mode apart from Recovery/DFU mode, just click the question mark to follow the three steps as the interface tells to enter device scanning mode.
iOS System Recovery, Detect your abnormal mode on Mac
Step 4: Select your Apple iPhone 5s model, name, and other details to download the firmware matching your Apple iPhone 5s.
iOS System Recovery, Select your device model on Mac
Step 5: Click "Repair" to star fixing your Apple iPhone 5s. The process will take a few minutes, and you just need to wait patiently.
iOS System Recovery, Repair to star fixing your devices on Mac

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