Apple iPhone XS screen unresponsive to touch

The unresponsive touch issue usually occurs after an Apple iPhone XS is unlocked either with a passcode or Touch ID. If your Apple Apple iPhone XS screen is frozen or locked up, it's not fun. Normally you can simply pull a battery from a device if it locks up. Apple iPhone XS doesn't have a removable battery though. Instead, you'll have to try the steps below.


How to fix an Apple iPhone XS screen that's not working? If your Apple iPhone XS screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. If the force start doesn't work, you can use iOS System Recovery to go through your problem. Follow these steps to resolve Apple iPhone XS screen not response issues via using this system recovery app for Apple iPhone XS.

Part 1: How to fix Apple iPhone XS frozen issues on Windows? Part 2: How to fix Apple iPhone XS frozen issues on Mac? Here's what you need
iOS System Recovery (It is available for Mac and Windows, simply download the proper version depending on your computer's OS.)
Free download Windows VersionFree download Mac Version

Part 1: How to fix Apple iPhone XS frozen issues on Windows?
Follow these steps: Step 1: Launch iOS System Recovery on your Windows PC. Click "More tools" on the left column and then hit the "iOS System Recovery" in the main interface. Then you will enter the "iOS System Recovery" window.
iOS System Recovery Main Interface on windows
Step 2: Click "Start" button to begin iOS system recovery. This professional program can detect your system problem automatically.
iOS System Recovery Detect your devices system on windows
Step 3: Click "Question" icon and follow the guide to turn your Apple iPhone XS into Recovery or DFU mode. Here we put blue screen Apple iPhone XS into DFU mode.
iOS System Recovery, Trun your devices into Recovery or DFU Mode on windows
Step 4: Select the proper iOS model and then click "Download" to download firmware. It will take a few minutes to complete the downloading.
iOS System Recovery, Check your iOS system information on windows
Step 5: When the plug-in is completely downloaded, iOS System Reocvery will automatically fix system issues. After that, your Apple iPhone XS will get back to normal status.
iOS System Recovery, Repair your iOS system on windows

Part 2: How to fix Apple iPhone XS frozen issues on Mac?
Follow these steps: Step 1: Run the software, select "More tools" > "iOS System Recovery".
iOS System Recovery Main Interface on Mac
Step 2: Check the system broken situations in the interface, and click "Start" to continue the following steps.
iOS System Recovery Check your devices system broken situations on Mac
Step 3: Connect your disabled Apple iPhone XS to your Mac computer, and iOS System Recovery will detect your Apple iPhone XS in abnormal mode. Just click "Confirm" to fix it to normal. If your Apple iPhone XS is in abnormal mode apart from Recovery/DFU mode, just click the question mark to follow the three steps as the interface tells to enter device scanning mode.
iOS System Recovery, Detect your abnormal mode on Mac
Step 4: Select your Apple iPhone XS model, name, and other details to download the firmware matching your Apple iPhone XS.
iOS System Recovery, Select your device model on Mac
Step 5: Click "Repair" to star fixing your Apple iPhone XS. The process will take a few minutes, and you just need to wait patiently.
iOS System Recovery, Repair to star fixing your devices on Mac

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